D. Lynn Kelley

D. Lynn Kelley

Following a career highlighted by leadership roles in engineering, supply chain, and continuous improvement in various industries, Kelley retired from Union Pacific Railroad in 2018. Now serving as a senior advisor to BBH Capital Partners, she assists in sourcing, investment evaluation, transaction execution, and providing post-investment oversight to the firm’s portfolio companies.  

At Union Pacific, she was senior vice president of supply chain and continuous improvement. She was also the executive co-owner of the company’s innovation program. Before joining Union Pacific, Kelley was vice president of operational excellence, an officer and a member of the executive leadership team at Textron.

Kelley holds a PhD in evaluation and research and taught undergraduate and graduate statistics courses. Before becoming a professor, she held the positions of executive vice president and chief operating officer of Doctors Hospital in Detroit.

Video Interviews

Leading Change and Learning from Mistakes in Diverse Industries - Mark Graban Interview (2024)

Leading the Shift in Male-Dominated Careers - Women's Leadership Today (2023)

Spirit of the Railroaders (2019)

Change that Sustains - Union Pacific (2018)

Is Competition Good or Bad - Lean Enterprise Institute (2018)

Print Interviews

National Railroad Hall of Fame (2018)

A Reflection on Competition - Lean Enterprise Institute (2018)

Taking Continuous Improvement to the Next Level - Process Excellence Network (2013)

Podcasts

Sustaining Change at Union Pacific - Lean Enterprise Institute (2019)

Awards

Women Worth Watching (2008)

Top 40 Under 40 Award - Crain’s Detroit Business (1991)

John Shook

Senior Advisor, Lean Enterprise Institute
Chairman, Lean Global Network

John Shook is a former chairman of the Lean Enterprise Institute and Lean Global Network. Shook learned about lean management while working for Toyota for nearly 11 years in Japan and the U.S., helping it transfer production, engineering, and management systems from Japan to NUMMI and subsequently to other operations around the world. In the U.S., Shook joined Toyota’s North American engineering, research and development center in Ann Arbor, MI, as general manager of administration and planning. Shook is the former director of the University of Michigan, Japan Technological Management Program, and faculty of the university’s Department of Industrial and Operations Engineering.

 

As co-author of "Learning to See," Shook helped introduce the world to value-stream mapping. He also co-authored "Kaizen Express," a bilingual manual of the essential concepts and tools of the Toyota Production System. In his latest book, "Managing to Learn," he describes the A3 management process at the heart of lean management and leadership.

 

Shook is a sought-after conference keynoter who has been interviewed on lean management by National Public Radio, Bloomberg News, The Wall Street JournalEntrepreneur, and numerous trade publications.  

Videos

Articles

Kaizen Express, Lean Enterprise Institute (2009)

Managing To Learn, Lean Enterprise Institute (2008)

Learning To See, Lean Enterprise Institute (1998)

Books

Association of Manufacturing Excellence (AME) Hall of Fame 2013

Industry Week Manufacturing Hall of Fame 2011

MIT Sloan School of Management 2010 Richard Beckhard Memorial Prize for outstanding work in the field of organizational development

Awards